Orders:
1. How can I track my order status?
After placing an order, we will send an order confirmation and tracking information to your email. You can check the delivery status anytime.
2. How can I place an order?
You can browse all our products on the website, select your favorite items, and add them to your cart. Simply follow the instructions at checkout to fill in your shipping details and complete the payment.
3. Can I return or exchange a product if I'm not satisfied?
Absolutely! We offer a 14-day hassle-free return and exchange policy. If you have any issues with your order, please contact our customer service team, and we’ll assist you promptly.
4. Can I modify my order details after placing it?
Orders can be modified before shipment. Please contact our customer service as soon as possible to provide the correct details.
Shipping & Returns:
1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders typically process within 2-3 business days (Monday-Friday) and transit time is typically 8-20days.
2. HOW DO I RETURN SOMETHING?
Happygooo.com is happy to accept returns on all merchandise within 15 days of receipt. We also accept exchange within 30 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, Happygooo.com cannot accept returns on used or damaged merchandise. For additional information, please see our returns policy.
3. What should I do if my package is lost or damaged?
If your package is lost or damaged, please contact us immediately. We will assist you in arranging a replacement or refund.
4. Is it safe to shop on your website?
We use SSL encryption technology to protect your payment information and ensure your personal data is not shared. Shop with confidence!
5. LCan I cancel my order?
You can cancel your order before it is shipped. Please contact our customer service promptly to request a cancellation.
Payment:
1. HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from Our webside. Coupon code cannot be used on orders already placed.
2. HOW DO I OPT OUT OF EMAILS?
Why would you want to?! Our Webside fans receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any email.
3. Do you offer cash on delivery (COD)?
Currently, we do not support cash on delivery. We accept online payment methods such as credit cards and PayPal.